The course aims to provide students with an adequate preparation on the technical aspects of Quality Systems & Operations Management. The course will provide ideas and examples related to production, processes and system organization and related international standards
Quality Systems & Operations Management is generally important for understanding the business experience:
– It is strategic and it allows to better understand companies and their operations
– ISO standards are a complex phenomenon developed worldwide
Course Goal :
Identifying and evaluate the increasing importance of Operations Management and Quality Systems in the manufacturing and service sectors;
Examining the operations management field;
Understanding the role of voluntary certification worldwide through ISO standards;
Understanding the holistic view of an organization provided by ISO 9001 standard focused on «quality».
The teaching methodology promotes an interactive approach. The course will include representatives of companies. The teaching methodology used includes group work, external interventions and discussions in the classroom.
The course is in English.
Quality Systems & Operations Management is generally important for understanding the business experience:
– It is strategic and it allows to better understand companies and their operations
– ISO standards are a complex phenomenon developed worldwide
Course Goal :
Identifying and evaluate the increasing importance of Operations Management and Quality Systems in the manufacturing and service sectors;
Examining the operations management field;
Understanding the role of voluntary certification worldwide through ISO standards;
Understanding the holistic view of an organization provided by ISO 9001 standard focused on «quality».
The teaching methodology promotes an interactive approach. The course will include representatives of companies. The teaching methodology used includes group work, external interventions and discussions in the classroom.
The course is in English.
Curriculum
scheda docente
materiale didattico
Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Programma
Il corso è erogato in lingua inglese.Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Testi Adottati
Operations Management 6e by Nigel Slack, Stuart Chambers, Roberta JohnstonModalità Erogazione
Il corso si tiene in aula e prevede lo svolgimento di seminari, lezioni frontali e case studies. Inoltre, il corso include auto-valutazione in classe, lavori di gruppo e visite presso stabilimenti produttivi.Modalità Valutazione
Test scritto multiple choice e domande aperte
scheda docente
materiale didattico
Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Mutuazione: 21210406 OPERATIONS MANAGEMENT in Economia e Management LM-77 GUGLIELMETTI MUGION ROBERTA
Programma
Il corso è erogato in lingua inglese.Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Testi Adottati
Operations Management 6e by Nigel Slack, Stuart Chambers, Roberta JohnstonModalità Erogazione
Il corso si tiene in aula e prevede lo svolgimento di seminari, lezioni frontali e case studies. Inoltre, il corso include auto-valutazione in classe, lavori di gruppo e visite presso stabilimenti produttivi.Modalità Valutazione
Test scritto multiple choice e domande aperte
scheda docente
materiale didattico
Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Programma
Il corso è erogato in lingua inglese.Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Testi Adottati
Operations Management 6e by Nigel Slack, Stuart Chambers, Roberta JohnstonModalità Erogazione
Il corso si tiene in aula e prevede lo svolgimento di seminari, lezioni frontali e case studies. Inoltre, il corso include auto-valutazione in classe, lavori di gruppo e visite presso stabilimenti produttivi.Modalità Valutazione
Test scritto multiple choice e domande aperte
scheda docente
materiale didattico
Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Mutuazione: 21210406 OPERATIONS MANAGEMENT in Economia e Management LM-77 GUGLIELMETTI MUGION ROBERTA
Programma
Il corso è erogato in lingua inglese.Argomenti del corso:
Introduction to Operations management
Operations management and Service Operations Management
Operations Strategy in a Global Environment
Managing operations: Supply Chain Management
Activities of the Supply Chain Management
Sustainability in the Supply Chain
Measuring the sustainability in the Supply Chain
Designing operations: design of Goods and Services
Process Technology and Innovation.
Process design and Layout strategies
Capacity management and forecasting
Inventory management
Material Requirements Planning
Lean operations
Project Management
Managing quality.
Testi Adottati
Operations Management 6e by Nigel Slack, Stuart Chambers, Roberta JohnstonModalità Erogazione
Il corso si tiene in aula e prevede lo svolgimento di seminari, lezioni frontali e case studies. Inoltre, il corso include auto-valutazione in classe, lavori di gruppo e visite presso stabilimenti produttivi.Modalità Valutazione
Test scritto multiple choice e domande aperte